Our air cooled generator repair rate is $80.00/hour. Most issues can be diagnosed within one hour.
Our liquid cooled generator repair rate is $115/hour. Most issues can be diagnosed within 2 hours.
We always inform the customer of what we have found and inform them of the cost to repair and ask for permission to proceed. Outside of a natural disaster, our response time ranges from 15 to 45 minutes depending on your location.
Generator Repairs during Natural Disasters
During natural disasters such as hurricanes, we generate a queue and work our contracted customers first before accommodating other customers. Average response times during natural disasters typically range from 30 minutes to 2 hours.
If an emergency callout is needed during a hurricane or other dangerous events, we will proceed as quickly and safely as we can while keeping our technicians’ health and safety our primary priority.
